Frequently Asked Questions
This section is dedicated to commonly asked questions about our services or products. If you have any suggestions then email us. Thank you.
Do you charge to have one of your professional glaziers to come up out to measure and give an estimate on jobs?
No we do not charge for estimates. All estimates are free. We can do them over the phone, email, or in person. Estimates can be tricky over the phone or by email if the job is more complex. Important details can be left out by the untrained eye that can have an effect on the price and overall job outlook. Hence, it is best to be as detailed oriented as possible when communicating by phone or email.
How long does it take to process an order and get the job underway?
There is many variable that go into the answer. It truly depends on the job and the products involved with the job. We have a majority of the glass and mirror in the shop and it can be customized in the shop. But, there are many jobs that involved glass or mirrors that need to be order. Some of these types of orders include; beveled mirror, safety glass (tempered), insulated units, and unique glass/mirror (I.E. Antique mirror, seedy glass).
I want to go ahead and make an order. What do I do next?
Once a quote/estimate is accepted, we require a 50% deposit on all of our services to confirm the order. After the deposit is a official we will continue the order process.
Does your company offer any special discounts or coupons for specific services?
Yes, we do. We have special coupons in local papers, like the Coast Star. Also, you can follow us on Twitter and Facebook to receive constant offers for all services.
Does your company handle emergency glass repair jobs?
Yes,we do emergency work.Please call the following two numbers (ONLY for emergency's);
732-674-9818 OR 732-674-9428